Send every client one feedback link — 2 stars or less stays private: it comes straight to you here, it doesn't post to your Google account or any other review site. Everyone still gets the same review buttons.
Checking your setup…
Quick answers, built in.
One look, one next step.
Your numbers from the feedback captured in this inbox — plus the real math for your public rating: set where your rating stands today and where you want it, and the board works out exactly how many new 5-star reviews get you there, then tracks them as they land here.
The two numbers that decide who gets called first. Put in your review count from the day you started, name the competitor across town, and watch the gap close. The numbers below are a labeled sample until you save your own.
Your “today” number is the “Public reviews so far” count in the goal right below — update both whenever you glance at your page, about once a week. These counts are the ones you type in; ReviewCatcher doesn't pull them from Google or Facebook.
The sample goal above (4.2 from 37 reviews, aiming at 4.8) shows how it works — put your real numbers in and tap Set this goal.
Step 1 of 3
Only the main review link is required — everything else is optional, now or later.
⚠️ That link is still the sample placeholder. Paste your real review link here, then tap Save setup — until then, the button on your feedback page points at a made-up address.
Every review link you save shows as a button on the thank-you screen — the same buttons for every client, whatever they score.
The rule this tool is built on: feedback of 2 stars or less stays private — it comes straight to you here, it doesn't post to your Google account or any other review site. Everyone still gets the same page and the same review buttons, whatever they score, and the client can still post on Google or the other sites themselves if they choose. Low scores also alert you first, so you can reach out fast. That's what keeps the tool (and your Google profile) in good standing.
Just finished with a client? Put their name in, tap Text, Email or Facebook, and the ask is already written — your feedback link's in it. Same link everyone gets, no rating question in front of it.
Straight up: ReviewCatcher doesn't send anything itself. Text opens your own Messages app and Email opens your own Mail app with the ask already written — you tap send there. Facebook opens a share window with your feedback link in it, so you can post the ask where your clients see it — and the ask text copies itself at the same tap, so you can paste it into a Messenger message to your client instead. The client's details stay in this panel; they're not saved anywhere.
Drop each finished job here the moment it wraps — or connect your software below and they land here by themselves. One tap opens the ask, already written, in your own Messages or Mail; the list tracks who has been asked and who needs a follow-up.
One job per line — Name, phone-or-email (add the job after another comma if you like). Exports from Jobber, QuickBooks, Housecall Pro or a spreadsheet paste straight in.
When a job closes in your software, the customer lands in your Finished-jobs list above by themselves — ask already written, one tap to send. Three steps, once:
1. Tap your software below. 2. Follow its connect page. 3. Paste your private hook link where it asks for a webhook URL:
Your software not connectable? The paste-in still works everywhere: paste this message into your software’s “job complete” text or email template once, and the ask rides out on every job.
Where it says [first name], use your software’s first-name token — Jobber: {{client_first_name}} · Housecall Pro: its customer-name merge field · QuickBooks: the invoice email message.
Straight up, same as Send the ask above: tapping Text or Email opens YOUR Messages or Mail app with the ask written — you tap send there. ReviewCatcher itself sends nothing, and these customers are stored only on this device.
Short, personal, within a day or two of closing / delivery. One gentle follow-up a week later, then stop.
Every client's reply lands here. Low scores stay private — they never post anywhere — and 3 stars or less pings your email right away.
How to read this: every reply also copies to your alert email. 2 stars or less came to you privately — it never posted to Google or any other review site. Want to see it work? The Client preview tab sends a test reply that lands right here.
Ready-made replies for any review — pick one, tap copy, paste it where the review lives. Sounds like you on a good day, not like a form letter.
Copy and paste only — nothing here posts for you, anywhere. And one hard rule, straight from the killed scripts pack: never offer a discount, gift or freebie to get a review changed or taken down. That's against Google's rules, and it reads desperate anyway.
Thanks for working with Jordan Lee — Lee Realty Group. Your honest feedback goes straight to Jordan, and it only takes a minute.
Tap a star
This page is the same for everyone. After you send, you'll also get the option to share your experience on Google or another review site — your call, either way.
Your feedback just went to Jordan Lee — Lee Realty Group, and it means a lot.
If you're willing to share your experience publicly, it helps the next client or customer find someone they can trust:
Same buttons, same wording — whether you tapped 1 star or 5. Always your choice.
Try it: submit a 2★ reply — you still land on this exact thank-you screen with the same review buttons, and nothing gets posted to Google or any other review site. Then check the Feedback inbox: your reply is there, private, flagged, with an “alert sent” note. Submit a 5★ — same screen, same buttons.
New in 2.9: A front door, and a real connection — first open is now a guided 3 steps (your business + review link → your link is ready, ask already written → watch feedback land), and after that the app opens on Today: what landed, who needs an ask, and how the race stands, with one big button for the next thing to do. Setup unfinished just says “Step 1 of 3” where you left off. And under Finished jobs, “Connect your software” gives you a private hook link: when a job closes in Jobber, Housecall Pro, QuickBooks and dozens of other trade softwares (the list is organized by trade, with the connect page linked for each), the finished job lands in your list by itself — you still tap once to send the ask, from your own phone, like always.
New in 2.8: Finished jobs, the race, and replies in your trade's words — three upgrades. (1) Finished jobs on Setup: add each job as it wraps (or paste the whole list in), tap once and the ask is written in your own Messages or Mail; the list tracks who's been asked and who needs a follow-up, and “Make it fully automatic” shows how your job software can fire the ask itself the moment a job closes. (2) The scoreboard gains The race: your review count when you started → today, side by side with the competitor you're chasing. (3) Tell Setup what kind of work you do and the suggested reply on every inbox item is written for your trade — “↻ Another version” swaps in a different one. Everything is saved on this device, every suggestion is labeled a suggestion, and nothing sends or posts itself. And the standalone price dropped: free for the first 30 days, then $49/mo — the setup fee is gone for good.
New in 2.7: Review Scoreboard & rating goal — your captured-feedback stats plus the exact math for how many new 5-star reviews take your public rating to a target, tracked as they land. New in 2.4: Facebook the ask — Send the ask gains a fourth route: tap Facebook and a share window opens with your feedback link in it, ready to post where your clients see it. The same tap copies your ask text, so you can paste it into a Messenger message to your client instead. Same ask, same link — nothing new promised.
New in 2.2: A simpler inbox, reply attached — the Feedback inbox now leads with your replies: one plain line up top, the filters on one row, and the fine print at the bottom where it belongs. Every reply also carries its ready-made answer right on it — edit it if you like, tap Copy reply, paste it where the review lives. The full reply library still sits below the inbox.
New in 2.0: Pick your main review site — the top link in Setup now has a site picker: Google, Facebook, Yelp, TripAdvisor, Zillow or Other. Pick yours, paste its link, and your clients' first review button wears that site's name. A link you already saved carries over untouched — a Google link stays set to Google.
New in 1.8: One sample, that's it — the Feedback inbox now starts with exactly one labeled sample instead of three, and older installs tidy themselves down to that same one sample on their next open. Real replies are never touched. The thank-you screen is also now word-for-word identical whatever star a client taps — same words, same review buttons, every time.
New in 1.6: Shorter screens — the long explanations now tuck into closed “How it works” / “How to read this” sections, and the copy-paste script sits under “Send it like this” on Setup, so every screen leads with the work. Nothing removed — every word is still here, one tap down.
New in 1.5: Shorter setup — the optional review sites (Facebook, Yelp, BBB + one more) now tuck into one closed section, so Save and your link sit right up top. New in 1.4: Send the ask — put in a client's name, tap Text or Email, and your own Messages or Mail app opens with the ask already written. New in 1.3: the Review Response Service — ready-made review replies, built into your Feedback inbox.